EVERTO TECHNOLOGIES LLP
Registered/Operational Office: No. 45, 6th Cross, Cambridge Layout, Halasuru, Bengaluru 560008, India
Last updated: 10 May 2025

TERMS & CONDITIONS

1. DEFINITIONS

• “We”, “Us”, “Our”, “Company” – Everto Technologies LLP.

• “You”, “Your”, “User”, “Visitor”, “Customer” – any natural or legal person accessing www.playheadshot.com (the “Website”) or purchasing Products.

• “Products” – goods offered for sale, including the Headshot mobile‑gaming controller and accessories.

• “Services” – customer support, warranty fulfilment, content, and any other features made available through the Website.

2. ACCEPTANCE OF TERMS

Using the Website or purchasing Products signifies acceptance of these Terms, the Privacy Policy (Section II), and all applicable Indian laws, including the Information Technology Act 2000, Digital Personal Data Protection Act 2023 (DPDPA), and Consumer Protection Act 2019. If You disagree, please refrain from using the Website.

3. ELIGIBILITY

You must be 18 years or older and legally competent under the Indian Contract Act 1872. Minors may use the Website only under parental/guardian supervision.

4. ACCOUNT SECURITY

Provide accurate information, keep credentials confidential, and notify Us of unauthorised use. We are not liable for losses arising from unauthorised access unless solely due to Our gross negligence.

5. ORDERS, PRICING & PAYMENT

Prices are in Indian Rupees and inclusive of GST unless stated otherwise. Orders are confirmed only upon issuance of a Shipping Confirmation email. Title and risk pass on delivery.

6. SHIPPING

Indicative timelines: 3‑7 business days (metro) and 5‑10 days (non‑metro). Delays caused by force‑majeure or carrier issues are beyond Our control.

7. RETURNS & WARRANTY

• Returns/Replacement: 7‑day window for manufacturing defects.

• Warranty: 12‑month limited warranty against manufacturing defects.
  Full terms appear on the product page.

8. INTELLECTUAL PROPERTY

All content is protected under the Copyright Act 1957 and Trade Marks Act 1999. Unauthorised reproduction is prohibited.

9. USER CONDUCT

You agree not to post unlawful or infringing material, attempt unauthorised access, or violate applicable laws.

10. THIRD‑PARTY LINKS

External links are for convenience; We do not endorse or control their content.

11. DISCLAIMER & LIMITATION OF LIABILITY

The Website, Products, and Services are provided “as is”. Our aggregate liability shall not exceed the purchase price of the Product in question.

12. INDEMNITY

You indemnify Us against claims arising from Your breach of these Terms or violation of law/third‑party rights.

13. GOVERNING LAW & JURISDICTION

These Terms are governed by Indian law; courts in Bengaluru, Karnataka have exclusive jurisdiction.

14. GRIEVANCE REDRESSAL

Officer: Karan Kamath  |  Email: support@playheadshot.com  |  Phone: +91‑9686868823

15. MODIFICATIONS

We may amend these Terms anytime; material changes will be notified via email or Website banner.

II. PRIVACY POLICY

This Privacy Policy explains how Everto Technologies LLP ("Company", "We") collects, uses, discloses, and safeguards Your personal data when You visit www.playheadshot.com (the "Site"), purchase our Products, or otherwise interact with Us (collectively, the "Services").

Last updated: 08 April 2025

1. SCOPE & CONSENT

By accessing or using the Services, You consent to processing of Your personal data in accordance with the DPDPA 2023 and other applicable laws. If You do not agree, please discontinue use.

2. CHANGES TO THIS POLICY

We may revise this Policy to reflect operational or legal updates. The “Last updated” date will change accordingly, and significant changes will be announced via email or Website banner at least 7 days in advance.

3. DATA WE COLLECT

3.1 Information You Provide

• Identification: name, address, email, phone.

• Account & Security: username, password, security questions.

• Order Details: items purchased, payment confirmation.

• Customer Support: communications with Us.

3.2 Usage Data (Automatic)

IP address, device/browser details, interaction data, referring URLs—collected via cookies, pixels, and similar tech.

3.3 Third‑Party Sources

Payment processors, logistics partners, analytics/advertising providers.

4. LEGAL BASES

5. HOW WE USE PERSONAL DATA

• Provide and maintain the Services.

• Process payments and ship orders.

• Send transactional notifications.

• Personalise and improve the Site.

• Marketing (with opt‑in consent).

• Detect and prevent fraud.

• Comply with legal obligations.

6. SHARING & DISCLOSURE

We do not sell or rent Your data. We share only with:

1. Service providers under confidentiality (payments, hosting, analytics).

2. Logistics partners for delivery.

3. Government authorities if legally required.

4. Successors in a merger/acquisition subject to similar protections.

7. INTERNATIONAL TRANSFERS

If data is processed outside India, We ensure comparable protection via contractual clauses in line with DPDPA §16.

8. RETENTION

9. COOKIES & TRACKING

Essential cookies enable core functions; non‑essential cookies (analytics, ads) are used only with consent. Manage preferences via the cookie banner or browser settings.

10. CHILDREN’S DATA

The Services are not directed to persons under 18 years. We do not knowingly collect data from children; contact support@playheadshot.com to request deletion.

11. SECURITY MEASURES

We use SSL/TLS, AES‑256 encryption, role‑based access, and regular security testing. No system is infallible; use the Services at Your own risk.

12. YOUR RIGHTS

Subject to verification, You may request to access, correct, erase, port, or withdraw consent for Your data, and nominate a beneficiary (DPDPA §11). Email support@playheadshot.com; We respond within 15 days.

13. COMMUNICATION PREFERENCES

Opt out of promotional emails/SMS anytime. Transactional messages (order updates) are mandatory.

14. COMPLAINTS & GRIEVANCE

Unresolved concerns may be escalated to the Data Protection Board (once operational) or competent courts.

Grievance Officer: Karan Kamath  |  Email: support@playheadshot.com  |  Phone: +91‑9686868823

15. CONTACT US

Questions? Email support@playheadshot.com or write to the address above.

This document is for general information and is not legal advice. Consult counsel for specific compliance queries.